TABLE OF CONTENTS
At Wayground, we prioritize user privacy and data security. To provide you with the best experience, we collaborate exclusively with trusted partners who may require access to some personal information, always with your privacy as our top concern.
Below, you’ll find a summary of how each of these services is used, along with links to their respective privacy policies. We believe in transparency so you can stay informed about how your data is being used.
It’s important to note that this list of services might evolve over time as we continue to refine and enhance our services. We encourage you to reach out with any questions or concerns you may have at privacy@wayground.com.
Your trust is invaluable to us, and we’re here to ensure your data remains secure throughout your Wayground journey!
Subprocessors
Name of the service provider | How Wayground uses the service provider | Processes student data |
|---|
Amazon Web Services | Cloud services, website hosting, and data center services. | Yes |
Braze | Email communication system used to send transactional emails and updates to non-student end-users. | No |
Google Cloud Platform | Cloud service provider, internal documents, and communication. | Yes |
Hotjar | Product analytics, used to debug and improve the service. | Yes |
Outreach | Communication with school and district prospective customers. | No |
Salesforce | Customer relationship management with schools and districts. | No |
Sentry | Log tracking to identify and resolve technical issues. | Yes |
Slack | Internal communications. User data is rarely shared, but it may occur (for example, during internal troubleshooting to provide support). | No |
Stripe | PCI compliant payment gateway used to process payments for teachers, schools, and businesses. | No |
Typeform | Used to create forms, typically completed by teachers and administrators. | No |
Zendesk | Cloud-based customer support. Data is only processed for communication if the user reaches out for support. | Yes |
Freshdesk | Cloud-based customer support. Data is only processed for communication if the user reaches out for support. | Yes |
AI service providers
Wayground uses the following AI services to power features such as question generation, content extraction, evaluation, and voice interactions.
Name of the service provider | Category | How Wayground uses the service provider |
|---|
Portkey | LLM gateway | Routes requests to downstream LLM providers. |
Microsoft Azure | LLM provider | Gen AI Model provider used for Wayground’s AI features. |
Google Cloud Platofrm | LLM provider | Gen AI Model provider used for Wayground’s AI features. |
Amazon Web Services | Cloud AI | Gen AI Model provider used for Wayground’s AI features. |